Privacy Policy

Last Updated: June 2026

1. Introduction

DM Responder ("Company", "we", "our", or "us") operates the DM Responder platform. This Privacy Policy explains our data practices regarding your personal information when you use our service.

2. Information We Collect

We collect information you provide directly, including:

• Account registration information (name, email, phone)
• Instagram and Facebook account credentials (for automation purposes)
• Lead information captured through automations
• Communication data (messages, conversations)
• Usage analytics and interaction data

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process automation workflows
• Send transactional emails
• Improve our platform
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We continuously review and update our security practices.

5. Third-Party Services

We integrate with Meta's Instagram API, Facebook API, and other third-party services. Your data may be shared as necessary to provide our services, and such sharing is governed by the respective third-party privacy policies.

6. Your Rights

You have the right to access, modify, or delete your personal information at any time. Contact us at privacy@dmresponder.com for any requests.

7. Cookies

We use cookies and similar technologies to improve user experience, analyze site usage, and support our marketing efforts. You can control cookie settings through your browser preferences.

8. Contact Us

For privacy inquiries, contact us at: privacy@dmresponder.com